“Success is achieved by developing our strengths,
not by eliminating our weaknesses.”
Marilyn vos Savant
Nearly
five years ago I published an article on my Web site regarding how
self-awareness can help you lead from your strengths, and since
then, many of my articles have gone back to this theme. That’s
because as I coach leaders every day, their strengths are the most
vital element that determines their success and gets them past their
struggles. This subject has been in the forefront of management
literature lately, mainly due to important research on the subject
done by the Gallup organization.
I led that article I wrote in June 2004 with this quote from Peter
Drucker, which is still a gem: “Most people know what they
are good at. They are usually wrong. More often, people know what
they are not good at—and even then more people are wrong than
right. And yet, a person can perform only from strength. One cannot
build performance on weaknesses, let alone on something one cannot
do at all.”
Some “experts” state that to be a great leader you
must be an exceptional communicator, others say you must have a
talent for relationship building, and still others insist that you
must be a good organizer. However, the fact is, nobody can be all
of these things. You are what you are, and it is your innate strengths
that will guide your leadership success. You just have to know what
they are and build on them.
So who can provide a guide for leadership strengths? What are the
strengths that make leaders successful? Many people look to the
great leaders of the past and present to try and emulate what they
have done. This can be a futile pursuit. Think about it. Mahatma
Ghandi and Bill Gates are both considered great leaders in their
own right. However, they have little in common in their approaches.
That’s because they led from different groupings of strengths,
they were trying to accomplish very different things, and they had
very different followers with different expectations.
Consider Barak Obama. No matter your leaning, it is clear he created
a movement that was unprecedented in American politics. Why? Because
he gathered the most important thing a leader needs to be successful—followers,
and lots of them. But how did he get people so many to follow him?
Don’t ask him. Ask them.
That’s what Tom Rath and Barry Conchie say in the new book,
Strengths Based Leadership. They say look to the followers
for the answers, because followers know what they want most from
their leaders.
The Importance of Followers
“If you wanted to know why the president of the United States
was making a difference in the lives of the American public, would
you look to him for the best answers, or would you ask his constituents?”
Rath and Conchie ask. “When companies want to know why a product
is popular, they ask their customers. So, if we want to know why
people rally behind a leader, shouldn’t we ask them why they
follow, or how a great leader has improved their lives? If you want
to lead, it is critical to know what the people around you need
and expect from you.”
According to the authors, what followers want is simple, and it’s
consistent across the board. Their findings are based on a wide-ranging,
comprehensive study by the Gallup organization of 10,000 followers
in all types of organizations.
What they found is that followers want four things:
• Trust
• Compassion
• Stability
• Hope
This is why Obama was so successful. These are the same issues that
his followers said they found in him during the campaign, and are
confident that he is going to deliver going forward. Time will tell
whether he is able to do that, but if he does use his strengths
to deliver on those four issues, he will be remembered as a great
leader.
The authors also present years of Gallup research that has found
there are four domains of leadership strength: executing, influencing,
relationship building and strategic thinking. Further, within those
four domains are 34 specific strengths that leaders exhibit (click
here to see them). It quickly becomes clear that no person could
possibly possess more than a half dozen of these strengths. In order
to be successful, you must identify and make use of the strengths
you have.
“In recent years, we have studied leaders who built great
schools, created major nonprofit organizations, led big businesses,
and transformed entire nations,” the authors wrote. “But
we have yet to find two leaders who have the same sequence of strengths.
While two leaders may have identical expectations, the way they
reach their goals is always dependent on the unique arrangement
of their strengths.”
Great leaders make their monumental accomplishments through other
people, not by themselves. That’s why it’s OK to look
to leaders of the past and present for insights into how they achieved,
but don’t make the mistake of trying to emulate some aspect
of what they did unless those actions take advantage of strengths
you also happen to have in abundance.
In fact, to emulate these leaders, you might be wise to look outside
of yourself for some help.
Are You Well-Rounded?
The authors state that great leaders don’t necessarily have
to be well-rounded, but that their leadership teams must be, so
an awareness of your own strengths can help you build a highly functioning,
well-rounded team that complements your own strengths. According
to Rath and Conchie, to build a great leadership team, you should
be looking for people who can do some things better than you.
“Those who surround themselves with similar personalities
will always be at a disadvantage in the long run to those who are
secure enough in themselves to enlist partners with complementary
strengths,” they wrote.
As I wrote years back, self-awareness is critical to focusing on
the right strengths and using them effectively. The authors of this
new book agree.
“As you can hear in the stories of these four leaders, they
have exceptional clarity about who they are—and who they are
not,” they wrote, referring to people in their case studies.
"If any one of them had chosen to spend a lifetime being ‘good
enough’ at everything, it’s doubtful they would have
made such an extraordinary impact. Instead, they’ve all been
wise enough to get the right strengths on their teams, and this
has set up their organizations for continuous growth. Unfortunately,
very few teams are optimized around their strengths.”
The authors also found that teams they worked with benefited from
regular discussions of their personal strengths. “When teams
are able to use a common language of strengths, it immediately changes
the conversation, creates more positive dialogue, and boosts the
team’s overall engagement,” they wrote.
In that article I wrote five years ago, I stressed that leaders
also have a responsibility to communicate clearly to others around
them what their strengths, values and modes of work are, and they
need to use their own sense of self-awareness to develop their own
awareness of those around them. These authors also make this point.
Keep in mind that whether you are Ghandi, Ronald Reagan, Martin
Luther King Jr., Mother Teresa, or just you, you can’t be
strong in every conceivable way, and you probably only have a small
handful of the 34 strengths Gallup research has found makes leaders
effective. It’s your job to figure out what those strengths
are, and then surround yourself with people who make your leadership
more effective by rounding out your team.
This book is a great start, and I recommend it. A bonus with the
book is one-user, online access to a leadership version of the Clifton
StrengthsFinder assessment program, which can help you find your
best strengths. The resources at the end of the book show you how
you can use your strengths to build trust, show compassion, provide
stability and create hope. Click
here for a link to Strengths Based Leadership.
Remember, however, that you, and especially your followers, are
the best judges of the strengths that will bring you leadership
success.
“You are a leader only if others follow,” Rath and
Conchie wrote. “Leaders are only as strong as the connections
they make with each person in their constituency, whether they have
one follower or one million.”
Betty
Till
For a Printable PDF of this
article, click
here.
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